Nhân Viên Lễ Tân Biệt Thự (Nam) Furama Resort Đà Nẵng

– Manage guest registration, room assignments, and accommodate special requests; assist with pre-registration and room blocking as needed.
– Adhere to financial policies for credit and cash transactions; understand room rates, locations, types, and services offered.
– Oversee guest check-ins and check-outs, ensuring efficiency and satisfaction; employ suggestive selling for room upgrades and villas services.
– Coordinate with housekeeping for room status updates and maintenance needs; handle reservations and understand cancellation policies.
– Perform front desk operations, including handling guest accounts, safe deposit boxes, front office equipment, and maintaining cleanliness of the area.

• Training & Career opportunities
• Provision of uniforms and meal allowances.
• Professional working environment.
• Entitlement to insurance as per labor law.
• In addition to the basic salary, entitlement to monthly service charges even during probationary period.
• 11 public holidays and 12 annual leave days per year.
• Tet and holiday bonuses.
• Attending employee events such as Employee Recognition Day, Mid-Autumn Festival, International Children’s Day,…

– College or university degree in Tourism or related field
– Proficient in English
– Skilled in office computer applications
– Agile, with good communication and problem-solving skills, and ready to work in shifts (including night shift)
– Professional grooming and communication manner
– Preference for candidates with a professional receptionist qualification.