- Greets customers entering establishments. Ensures all guests receive a prompt and cordial welcome
- Ensures familiarity with company pricing, policies and procedures, etc
- Answers customers' questions and provides information on products, services, procedures or policies
- Takes Guest golf reservations and sends booking information if required
- Checks that guest bill is correctly charged and settled correctly to the proper account (cash, credit card, voucher)
- Resolves customer complaints
- Prepares the daily report and other reports as requested by the Supervisor.