Tuyển dụng Executive – Customer Services (Air & Ocean Freight) tại EFL Global - Vietnam hạn nộp 07/11/2025

MÔ TẢ CÔNG VIỆC

Assist in conducting market research and segmentation to identify new prospects/ markets/ sectors for business development.
Set up prospective customers and gather intelligence on relevant information.
Discuss rates/ pricing quotes with customers while emphasizing EFL’s customer service levels and operational capabilities.
Build and maintain professional relationships with existing customers.
Review, monitor and ensure consistent business volumes from key accounts/ customers at the branch.
Assist in exploring opportunities to service new trade lanes and cross sell appropriate EFL products/ services (e.g., Customs Brokerage, Air/ Sea Exports).
Assist in resolving all customer complaints and operational issues; Escalate issues with concerned Product teams as required.
And other tasks from the board of management.

QUYỀN LỢI ĐƯỢC HƯỞNG

Social insurance, Bao Viet Insurance, unemployment insurance according to Labor Laws.
Friendly working environment.
The right salary and allowance, bonus offer to the right capacity and experience candidate.
13th salary payment.
12 annual leave days.
Salary: upon capacity.

YÊU CẦU CÔNG VIỆC

Minimum of 1 years’ experience in freight forwarding (air and ocean freight, INCOTERMS).
Excellent communication and problem-solving skills/ troubleshooting skills: able to respond to delays, customs issues, damage, or unexpected problems.
Proficiency in English and MS Office.
Detail-oriented, organized, and capable of handling multiple tasks under tight deadlines/ pressure.

Team player, flexible, hands-on with interpersonal skills and time management.
High achiever, self-driven with excellent verbal and written communication skills (both English and Vietnamese).
Ability to prioritize and multi-task in a fast paced, changing environment.
Possess ability to build relationships with both internal and external teams.
University graduated.
Experience in CargoWise ERP system would be an added advantage.

CÁCH NỘP HỒ SƠ

Cách 1: Nộp hồ sơ trực tiếp tại văn phòng:

Địa chỉ: 02th Floor, TP Building No 268, 30-4 streets, Hoa Cuong Bac Ward, Hai Chau District, Da Nang City, Vietnam

Cách 2: Nộp hồ sơ qua email:

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Executive – Customer Services (Air & Ocean Freight) EFL Global - Vietnam